### 1300 908 128

### info@virtualofficeconnect.com.au

Client Panel
Client Panel

# Why Us

## YOUR CALLS ANSWERED BY US, THE WAY YOU LIKE IT, EVERY TIME, GUARANTEED

## OUR PURPOSE

## Virtual Office Connect was born to help the owners of Small Businesses realise their true potential. We serve to assist in business development, as being the first point of contact for virtual reception and administration services. Virtual Office Connect acts as a Bespoke Client Representative and Support company being internationally recognised as the pinnacle of Virtual Reception and Administration Solutions representing 10,000 clients worldwide. With a range of Virtual Reception, Virtual Assistant, Business Growth, Finance and Marketing services Virtual Office Connect is the one stop shop solution for clients enduring growth stages of business.

## OUR VALUES

- Trust
- Honesty
- Transparency in communication
- Professionalism in all areas
- We do the right thing
- We believe in continuous improvement in all areas

- We achieve our dreams
- We focus on outcomes
- We encourage openness
- We value health and wellness
- We aim to exceed expectations to our best of ability
- We respect our members, our clients and our community

# MEET OUR TEAM

# Harvey Lynch Director

A leading Western Australian Business Consultant, Harvey Lynch has an extensive history with assisting small business owners with low cost, and no cost, business strategies to improve bottom line profitability.

An entrepreneur with 17 years of business experience in his own companies and witnessing both great success and failure, understands the challenges business owners endure and combines his passion for helping others with his love of business, to assist those who are motivated to grow a profitable and successful business.

He is a proud father and family man, avid sportsman and has a backround in Farming and Agriculture. He loves keeping fit and enjoys fine food and dining.

# Katie Hurst Director

Katie first started in the business when she was just 21 years old. Whilst she initially had a love-hate relationship with the business she soon fell in love with numbers and the opportunity that business offered. Going onto study accounting and having worked in all manner of businesses from family-owned SMEs to publicly listed mining companies Katie brings to the team experience and a passion for teaching financial literacy. She wants families and business owners to financially thrive, not just survive so they can live PURPOSE-FULL lives.

Katie has spent the last year writing financial literacy
programmes which will be rolled out nationally. She wants business owners to fall in love with their money story. Eventually she plans to introduce money programmes into primary schools, so the next generation gets a head start. At home, Katie is wifey to Bruce, mama to her 2.5 year old tiny tot, Jonathon and a lover of fur babies. She loves the noise and chaos of large families, has a very wry sense of humour and adores her reception business team. As with all WA folk she believes that business is about family and communities and even though the VOC team is remote Katie is already
planning the annual cross-country pilgrimage and New Year celebrations with her cohorts in the East!

# Danelle Smith Director

Danelle became a bookkeeper 15 years ago when she started her own business with her then partner. She then soon realised she developed an skill that came natural to her and went on to complete her Cert IV in Bookkeeping. Since then Danelle has taken on a variety of clients assisting them through their accounting and bookkeeping tasks and helping them better understand their accounts and financial position.

Danelle loves her work and understands that all bookkeeping principles are the same however not all client files are, and will not rest until every cent is balanced.

Danelle has a young loving family with teenage daughters who love to dance and she doesn’t mind hitting the floor once in a while herself!

# Louise Team Leader
& Virtual Receptionist

Louise grew up on a poultry farm then married into dairy farms, she always worked on the farms but had a passion to work in an office. She has gained many years of experience working in different types of businesses throughout the years.

Louise has been working as a virtual receptionist for the past decade and loves the fact that she is the first point of contact for many businesses. She believes the initial call is the first impression of the business she is representing to the potential client and works to leave the best impression she can, leaving the caller feeling good after the call.