### 1300 908 128

### info@virtualofficeconnect.com.au

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# NEVER MISS A PHONE CALL OR GET INTERRUPTED AGAIN

Capture Every Opportunity

Australia's No1. Virtual Receptionist & Call Answering Service

contact us
Start a Free trial

# NEVER MISS A PHONE CALL OR GET INTERRUPTED AGAIN

Capture Every Opportunity

Australia's No1. Virtual Receptionist & Call Answering Service

contact us
Start a Free trial

## Special Offer!

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### FREE 30 DAYs TRIAL

### Of Our Virtual Receptionist Service.

### "Whilst the Countdown Lasts!"

### "Simple, No Fuss Setup - Activate Your Trial Today"

Start a Free Trial

## Special Offer!

- 00

  ###### Days

- 00

  ###### Hours

- 00

  ###### Minutes

- 00

  ###### Seconds

### FREE 30 DAYs TRIAL

Of Our Virtual Receptionist Service.

"Whilst the Countdown Lasts!"

"Simple, No Fuss Setup - Activate Your Trial Today"

Start a Free Trial

### What we offer

### Virtual Receptionist

### Virtual Assistant

### Business Profit Solutions

### Marketing Services

### Finance Services

# Why Us

YOUR CALLS ANSWERED BY US, THE WAY YOU LIKE IT, EVERY TIME, GUARANTEED

### OUR PURPOSE

Virtual Office Connect was born to help the owners of Small Businesses realise their true potential. We serve to assist in business development, as being the first point of contact for virtual reception and administration services. Virtual Office Connect acts as a Bespoke Client Representative and Support company being internationally recognised as the pinnacle of Virtual Reception and Administration Solutions representing 10,000 clients worldwide. With a range of Virtual Reception, Virtual Assistant, Business Growth, Finance and Marketing services Virtual Office Connect is the one stop shop solution for clients enduring growth stages of business.

### OUR VALUES

- Trust
- Honesty
- Transparency in communication
- Professionalism in all areas
- We do the right thing
- We believe in continuous improvement in all areas

- We achieve our dreams
- We focus on outcomes
- We encourage openness
- We value health and wellness
- We aim to exceed expectations to our best of ability
- We respect our members, our clients and our community

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### No Minimum Term and No Long Term Contracts

Contact our business expert to find out more.

contact us
View our plans

### CHOOSE YOUR SERVICE

Pick a package that best suits your needs. We can assist you in selecting a package based on your requirements also, by getting in touch.

Virtual Receptionist Package
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Virtual Assistant Package
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Virtual Office Package
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### COMPARE OUR PACKAGES

| Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
--- | --- | --- | ---
Live Receptionist | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Full Customised Greeting | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Provide Business & Service Information | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Answer up to 5 FAQs | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Customised On Hold Messages | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Custom Scheduling for Call Answering | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Announce & Transfer Calls to Staff | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Call Back for Abandoned Calls | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Instant Messaging | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Email / Text Messages | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Voicemail to Email | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
IPhone & Android Apps | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Free Local Number | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Optional Number Upgrade(1300/1800) | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
No Lock-in Contract | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Appointment Bookings & Diary Management | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Process Payments | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Update CRMs or Online Customer Forms | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Up to 15 Scripted Questions & Responses | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Collect 10+ Information Fields from Customers | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Email & Lead Management | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Client Liaison Services | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Outbound Customer Service Calls | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
Job Scheduling & Project Management | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect
eCommerce and Stock Management | Virtual Receptionist Connect | Virtual Assistant Connect | Virtual Office Connect

### Video Testimonials

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### FAQ

How many questions can my Phone Receptionist service answer?

It is entirely up to you. We can answer or ask as many questions as you need. We understand the importance of gathering the right information and treat each call highly important. We have customised plans to suit your needs.

Who can you transfer calls to?

We can transfer to whom ever you need. Warm or cold transfer, we are able to connect the caller to the right place instantly!
Warm Transfer: We connect with you first to make sure you are available before making the transfer, with an introduction.
Cold Transfer: We simply transfer the call to the right person upon request.

How do I keep track of what happens during the calls?

Great question! All calls are answered as per your instructions. And outcomes of all calls with actions required are immediately sent to you via your preferred method. Email, sms and/or App notification.
We also provide monthly reporting that is detailed with analytics of all calls taken during the month.
Also depending on your state, we can provide call recording of calls for your review. Conditions apply.

How customisable is the Phone Receptionist service?

Our specialty! We are Australia’s No:1 Bespoke Virtual Receptionist Service. We can customise call scripts, and tailor the call conversations exactly how you need. Whether it be to book appointments, update schedules, or simply gather lead information, we are able to suit any business requirements. Get in touch today to see how we can assist your needs!

Can I have multiple Phone Receptionist services?

Yes! We have many clients that have seperate businesses and require multiple different services. We simply create a seperate account for each service, along with a seperate dedicated phone number and set up is a breeze.

### GET IN TOUCH with us

### Lacinia at, Quis Risus, Sydney - 5747

### 1300 908 128

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